Terms of Service

1. What The Fightback App Is (And Is Not)

The Fightback App is a document automation and consumer advocacy SaaS platform. We help consumers document service disputes, generate demand letter templates, and connect qualifying cases to plaintiff attorneys. The Fightback App operates under the same model as TurboTax — we generate documents from your inputs without being a law firm, just as TurboTax generates tax returns without being an accounting firm.

2. Eligibility and Account Registration

You must be at least 18 years old and a resident of the United States to use The Fightback App. By creating an account, you represent that all information you provide is accurate and that the dispute you are documenting is your own personal dispute. You may not use The Fightback App to document disputes on behalf of others, as this may constitute unauthorized practice of law.

You are responsible for maintaining the security of your account credentials. The Fightback App is not liable for any unauthorized access to your account resulting from your failure to keep credentials secure.

3. Pricing and Payments

The Fightback App offers flat-rate case packages. You pay once for a package and receive the documents included in that package. There are no subscriptions and no recurring charges.

• All sales are final once documents are generated. If you purchase a package and documents have been generated, the purchase is non-refundable.
• Refunds before generation: If no documents have been generated under your purchase, contact support@thefightbackapp.com within 30 days for a full refund.
• All purchases are processed by Stripe. The Fightback App does not store your payment card information.
• There are no subscriptions. All purchases are one-time flat-rate payments not subject to recurring charges.
• Purchases over $99 may require additional payment verification (3D Secure) as required by your card issuer.
• We process payments under MCC 7372 (Computer Programming/Data Processing).

4. AI-Generated Documents

Documents generated by The Fightback App are created by artificial intelligence based on information you provide. These documents:

• Are informational templates only — not legal advice
• May contain errors and should be reviewed before use
• Are labeled as AI-generated per applicable state law (including California AB 853)
• Should be reviewed by a licensed attorney before filing in any legal proceeding
• Do not guarantee any legal outcome
• Statute citations are provided for informational reference only. Laws change. You are responsible for verifying that any cited statute is current and applicable in your jurisdiction before relying on it.

4A. Third-Party Contractor Data

When you submit information about a third party (contractor, service provider, or other individual) into the platform, you represent and warrant that:

• The information is truthful and accurate to the best of your knowledge
• You are submitting the information in connection with a genuine personal dispute you are a party to
• You are not submitting false, defamatory, or maliciously inaccurate information
• You understand that submitting false information about a third party may expose you to legal liability independent of any action by The Fightback App

Third-party information you provide is used solely to generate documents for your dispute. It is shared with attorneys only upon your explicit written consent. The Fightback App does not publish, sell, or publicly disclose contractor-specific information submitted by users.

5. Attorney Referral Program

The Fightback App may connect qualifying cases with plaintiff attorneys. This connection service is subject to the following:

• Your explicit written consent is required before any case information is shared with any attorney or law firm
• The Fightback App receives a marketing services fee paid from the attorney's fee share — never from your recovery
• The Fightback App does not guarantee that any attorney will accept your case
• Any attorney engagement is solely between you and the attorney — not The Fightback App
• Attorney fees, if any, are governed by your agreement with the attorney, not The Fightback App

6. Prohibited Use

You may not use The Fightback App to:

• File false or fraudulent disputes
• Harass, defame, or threaten any individual or business
• Document disputes on behalf of others without their knowledge
• Violate any applicable federal, state, or local law
• Attempt to reverse-engineer or scrape the platform

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, The Fightback App'S LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR USE OF THE PLATFORM IS LIMITED TO THE AMOUNT YOU PAID TO The Fightback App IN THE 12 MONTHS PRECEDING THE CLAIM. The Fightback App IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. The Fightback App makes no warranty that documents generated will achieve any particular legal outcome.

8. Dispute Resolution & Class Action Waiver

These Terms are governed by the laws of the State of New Jersey. Any dispute, claim, or controversy arising out of or relating to these Terms or your use of The Fightback App shall be resolved by binding individual arbitration under the American Arbitration Association (AAA) Consumer Arbitration Rules, rather than in court.

You may opt out of arbitration by sending written notice to support@thefightbackapp.com within 30 days of first accepting these Terms. Small claims court actions are exempt from this arbitration requirement.

9. Contact

The Fightback App is a product of SIGNALFORGEIO LLC

460 Redwood Ave · Absecon, NJ 08205

support@thefightbackapp.com · thefightbackapp.com

Registered Agent: Entity Protect Registered Agent Services LLC · 991 US Highway 22 Ste 200-T, Bridgewater, NJ 08807-2957